Download Your Results
How to access, manage, and troubleshoot your processed files.
How Downloads Work
Automatic Downloads:
Most V2Stack tools automatically trigger a download after processing:
- Processing completes - You'll see a preview of your result
- Download starts - File downloads to your default downloads folder
- Filename - Usually formatted as
processed-originalname.ext - Original preserved - Your source file remains unchanged
Manual Download:
If automatic download doesn't start:
- Look for the "Download" button below the preview
- Click to initiate download
- Choose save location if prompted
- File saves to your device
Where Files Are Saved
Default Download Locations:
Windows:
C:\Users\[YourName]\Downloads\
Mac:
/Users/[YourName]/Downloads/
Linux:
/home/[YourName]/Downloads/
ChromeOS:
Files app → Downloads
Mobile Devices:
iOS (Safari):
- Files app → Downloads folder
- Images may save directly to Photos app
- Check Settings → Safari → Downloads for location
Android (Chrome):
- Files app → Downloads folder
- "My Files" app → Downloads
- Images may appear in Gallery automatically
Changing Download Location
Desktop Browsers:
Chrome:
- Settings → Downloads
- Click "Change" next to Location
- Choose new folder
- Toggle "Ask where to save each file" if desired
Firefox:
- Settings → General → Files and Applications
- Click "Browse" next to Save files to
- Choose new folder
Safari:
- Safari → Preferences → General
- Choose location from "File download location" dropdown
Edge:
- Settings → Downloads
- Click "Change" next to Location
- Choose new folder
Mobile:
iOS:
- Settings → Safari → Downloads
- Choose "On My iPhone" or "iCloud Drive"
Android:
- Chrome Settings → Downloads
- Choose download location (varies by device)
File Naming Conventions
Standard Format:
[original-name]-[operation].[ext]
Examples:
- Original:
vacation-photo.jpg - Compressed:
vacation-photo-compressed.jpg - Resized:
vacation-photo-resized.jpg - Converted:
vacation-photo.png
Workflow Builder:
[original-name]-workflow.[ext]
Multiple Downloads:
[original-name]-[operation]-[timestamp].[ext]
Managing Downloads
Finding Recent Downloads:
Keyboard Shortcuts:
- Chrome/Edge: Ctrl+J (Windows) or Cmd+J (Mac)
- Firefox: Ctrl+J (Windows) or Cmd+Shift+J (Mac)
- Safari: Cmd+Option+L (Mac)
File Explorer:
- Windows: Open File Explorer → Downloads
- Mac: Finder → Downloads
- Linux: Files → Downloads
Organizing Downloads:
Best Practices:
- Create folders by project/date
- Rename files descriptively
- Delete processed files after use
- Backup important files
Suggested Structure:
Downloads/ ├── Images/ │ ├── Compressed/ │ ├── Converted/ │ └── Edited/ ├── Projects/ │ ├── Project-Name-1/ │ └── Project-Name-2/ └── Archive/
Download Troubleshooting
Problem: Download doesn't start
Solutions:
- Check browser pop-up blocker settings
- Ensure sufficient disk space
- Try a different browser
- Clear browser cache
- Disable browser extensions temporarily
Problem: File won't open
Solutions:
- Verify file extension matches format
- Try opening with different application
- Check if file is corrupted (re-download)
- Update your image viewer software
- Try online file viewer
Problem: Can't find downloaded file
Solutions:
- Check browser's download history (Ctrl+J / Cmd+J)
- Search your Downloads folder by date
- Search entire computer for filename
- Check if browser saves to different location
- Look in "Recent Files" (Windows) or "Recents" (Mac)
Problem: Download is slow
Solutions:
- Check internet connection (for initial page load)
- Close other browser tabs
- Restart browser
- Check available disk space
- Try a different browser
Note: Processing is client-side, so download speed only affects the initial page load, not the processing itself.
Problem: File appears corrupted
Solutions:
- Re-download the file
- Check original file wasn't corrupted
- Try processing again
- Use a different tool/format
- Contact support if issue persists
Privacy & Security
Your Files Are Safe:
✅ Never uploaded - All processing happens in your browser ✅ Never stored - We don't save your files on servers ✅ Never shared - Your files are private ✅ Never tracked - No usage tracking or analytics on files
Browser Cache:
Your browser may temporarily cache files:
- This is controlled by your browser settings
- Clear cache through browser settings if needed
- We don't control browser caching
Secure Downloads:
- All downloads use HTTPS
- Files are not modified during download
- Original quality is preserved
Mobile-Specific Tips
iOS:
- Large files may save to Files app instead of Photos
- HEIC format may convert to JPEG automatically
- Check iCloud settings for photo sync
Android:
- Downloads may appear in Gallery automatically
- Use "Files by Google" for better file management
- Check SD card if external storage is set as default
Batch Downloads
Workflow Builder:
When using Workflow Builder with multiple outputs:
- Each step may generate a separate download
- Final result downloads automatically
- Intermediate files available for manual download
Tip: Process files individually for better control over download locations.
Need Help?
Can't find your file? Download not working? Contact support and we'll help you troubleshoot.